We're Here for You!

 

Thank you for using a Dub Labs' product! While we strive to make our product as worry-free as possible, we understand that in the world of technology (especially Mobile) things can and do happen! So if you have a problem, a question, or just want to know how our products' features work then you have come to the right place.

 

Dub Labs Support, Online 24/7...

Dub Labs' support resources are always here for you any time day or night. Down below you'll find the following sections to help you solve problems, report issues, or just find out how our products work! 

  • Official Dub Labs Info: New to Dub Labs' products? Check out our Getting Started articles which will give you a high level overview of what Dub Labs' products are all about and how it can work for you.
  • Community Help: Ask our community a question to help you on your way.
  • Let us know what you think: Have a great idea for making our products better or more useful? Post it here, we're all ears!  

 

Having Problems?

Check the Known Issues and Tips and Tricks sections below and the Notices and Alerts alert box to the right before submitting a support request.  Quite often, the answer to your problem will already be here and can get you up and running far faster than submitting a support request. If you can't find what you're looking for, try using the search box as well.

If you are unable to locate the information you need or a solution to your problem, we encourage you to submit a question to the community below or submit a support ticket. Our team will respond to your issue as soon as possible (typically in only a few hours) but if it takes a little while to get a response, please be patient. If we are not able to answer your question in a timely manner we'll definitely reach out to keep you posted on our progress. 

 

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 Have an Idea or Suggestion?

No product is worth beans without listening to users. So, we'd love to hear from you about what we can do to make our products more valuable for you. Simply post your thoughts in the Let us know what you think! section below and we'll follow up with you right away! Also, we're eagerly seeking users that would like to work with us more closely to improve our products -- if interested, please fill out our Product Steering Committee Application and we will follow up with you shortly.

 

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