I never created a password, how do I sign in? : SUPPORT

/Official Dub Labs Info/Tips and Tricks

I never created a password, how do I sign in?

Meghan
posted this on September 23, 2009 03:07 pm

If you first created your card and signed up for DUB using your mobile phone, you were sent a welcome email the moment you created your card. That welcome email came from noreplies@dubmessages.com and contains a link to set your password.

If you are unable to locate the Welcome Email, you can create a password by following these steps:

Go to www.dubmenow.com
Click on "Sign In' in the top right corner
Click "Get a Password"
Enter your email address, being sure to enter the same address you used to open your DUB account.
A form with the title Create or Reset Password should now appear. Leave this window open.
In another window or tab, navigate to your email and open the one from DUB.
Copy the code that appears in the email
Paste the code into the field called "Reset Password Code"
Enter and confirm your new password and click RESET PASSWORD.

Your password has been set and you should be able to sign in using it!

Note: Be sure to input the email you originally used to register the DUB account. Your DUB account login will always be that original email even if you associate other email addresses with the account.

Need More Support?

If this does not fix your issue, you can click the link in the navigation bar at the top of the screen to contact our Support Team. They will be happy to help you!