Support Desk
posted this on September 16, 2010 02:54 pm
In v3, we needed to improve the security of our app (and avoid relentless BES issues), so we require that you login with either your Username (formerly DUB ID) or Email Address and Password.
But... if you've never created a password, we added another little tool to make your life easier. When you go to the Log In screen in v3, there's a link on the top right corner called Existing User. When you click this link, we'll attempt to look-up your old account and send you an email for you to set a password.